Mappmal – NHS Food Care

How can we enhance hospital eating environments to maximize patient comfort and enjoyment of food for older people in hospitals?

Project Lead | Glasgow School of Art
Client | NHS
Responsible for | Typologies, Customer Journey, Concept Creation, Storyboarding, Video Prototype
Project type | Research project

 

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Challenge
Over 60% of the older population in Great Britain is at risk of malnutrition while in hospital. Protected meal times in a safe and social environment can improve wellbeing and patient nourishment.

Result
Through mapping the complex systems in hospital, conceptualising the problem, facilitating a patient centred approach and collective mind-shifting we created a product service solution for hospital ward environments. We designed new multifunctional screens to improve living quality in hospital through more comfort, privacy, independence and interaction. And a volunteer programme to support the care process and provide personal assistance and social interaction.

 

Research

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Journey

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Concept Volunteer Programme

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Concept Screens

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4 copy

Product rendering realised by my team mate from the Industrial Design Centre (IDC) Mumbai, India.